nuraphone

— order before Dec 12th to receive in time for Christmas

nuranow

The subscription service that lets you experience the Nuraphone + other amazing benefits from just $9.99 per month.

$19.99
per month

No up-front fee

Select plan
$9.99
per month

$139.99 up-front fee

Select plan

Holiday Offer

nuranow

3 months free

$19.99
per month

No up-front fee

Select plan
$9.99
per month

$139.99 up-front fee

Select plan

Months 4, 9 and 15 of subscription free across all plans.

How it works

Sign up to nuranow
Choose the plan for you.
Get the nuraphone
Delivered to your door.
Easy monthly payment
No contracts — cancel anytime.
Flexible payment options
Pay monthly or prepay.
Exclusive monthly perks
Sent to your email.
Choose a new device
Every 24 months.

Please note: NuraNow is not a rent-to-own program — as long as your subscription stays active, the Nuraphone stays active too.

Perfect sound, for you.

The Nuraphone is the world's first headphone to learn and adapt to how you hear, delivering depth and detail like never before.

We call it Nura Personalised Sound.

The world's smartest headphones.

With the Nuraphone, experience a complete
reinvention of the headphone from the ground up —

Active Noise Cancellation
ANC
Block out everything but your music.
In and Over-Ear
Immersion
Two speakers each side. Hear every note, feel every beat.
Tune in or tune out
Social Mode
Hear your surroundings with a touch.
Intuitive control
Touch Buttons
Skip tracks, change volume and more.

The world's smartest headphones.

With the Nuraphone, experience a complete reinvention of the headphone from the ground up —

Active Noise Cancellation
ANC
Block out everything but your music.
In and Over-Ear
Immersion
Two speakers each side. Hear every note, feel every beat.
Tune in or tune out
Social Mode
Hear your surroundings with a touch.
Intuitive control
Touch Buttons
Skip tracks, change volume and more.

Personalised sound  = perfect sound for you.

Put on the Nuraphone for the first time and it automatically learns how you hear. Then press play and it adapts the sound to match your hearing, bringing you closer to the music you love.

We don't just hear
music, we feel it.

The Nuraphone uses over-ear drivers to create the feeling of a live performance.

Adjust your level of immersion to stand at the back of the room, or in the front row.

Playlist Retreat

We were recently invited along to Playlist Retreat, a four-day, invite-only experience hosted by DJ Jazzy Jeff. Take a look at our exclusive recap, with artists like De La Soul, Redman, and Robert Glasper listening to the Nuraphone for the first time.

What’s included

The Nuraphone

1x the Nuraphone — the world’s only headphones to learn and adapt to your hearing. As long as your subscription stays active, you get to keep using the Nuraphone. Simple as that.

Terms

New Devices

Get a new Nura device every 24 months.1 What's more — you get to keep using every device you’ve received from NuraNow for as long as your subscription stays active.

Terms

3-for-1 Tickets with GiggedIn

Get front row at the best ticketed concerts, clubs and comedy with 3-for-1 passes during your first month with GiggedIn.2

Terms

Win Exclusive Music Prizes

As a NuraNow subscriber you get the chance to win exclusive monthly perks. From music gear, to exclusive event tickets and more.

Terms

Worry-free Warranty

If the Nuraphone breaks, we’ll fix it!3 Your warranty stays active for as long as your subscription does.4

Terms

Free Analog Cable RRP $29.95

Listen wirelessly with aptX HD Bluetooth, or plug in with 1x free analog cable. Get the highest fidelity sound, no matter how you listen.

Terms

Free Music Downloads

Receive free music downloads to enjoy on your Nuraphone. Simply click the link in your monthly perk email and get the track straight to your device.

Terms

from

$10

per month

Music Prizes, Discounts and Offers

Enter our monthly competition, for the chance to win a music prize and enjoy other exclusive discounts and offers. Previous partnerships have included ROLI, Moog, Ace Hotel and TIDAL.

Free Music

At Nura, we love showcasing artists and every month we send our members free music to enjoy. Previous artists have included Sasha, Emmavie and Kia.

No lock-in contracts

We’d hate to see you go… but you’re welcome to cancel your subscription anytime with no additional fees.5 The Nuraphone will be remotely deactivated and you will have 30 days to send it back to us.

"I'm reborn... it's the audio CPR."
Jordan.M
"On subscription, it's the greatest deal in the history of headphones"
Jordan.B
"Big dirty stinking bass."
Toby.H
"I woke up in my neighbours Fiat."
Tom.B
"Wow, what sorcery is this?"
Isla.P
"My face just fell off."
Jasmin.D
"I'm grinning like a maniac."
Zhang.W
"I have goosebumps all up my arms"
Brad.B
Features
Nura Personalised Sound
In and Over-Ear Immersion
Active Noise Cancellation
Social Mode
Wireless and wired
aptX™ HD Bluetooth®
20+ hours wireless battery
Voice calls
Automatic on/off
In the box
1x Nuraphone
1x Analog cable
1x USB-A charging cable
1x Soft travel case
Multi-sized ear tips

Want to find out more?

Already a Nuraphone owner or want to learn more about NuraNow?
Don’t worry, we haven’t forgotten about you! Sign up for updates and exclusive offers.

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"The audio here is brilliant: loud without losing detail, bassy without being overly oppressive."
"Nuraphones offer incredible personal sound that has to be heard to be believed."
"The audio voodoo really does add a depth and a sense of clarity to music."
"The results are so astounding."
"The Nuraphones are something to be cherished."
"We highly doubt you'll go back to regular headsets after this."
"The Nuraphones must be heard to be believed."
"Nuraphones, the last headphones you could ever buy and die happy."
"The sonic equivalent of transitioning from black and white to technicolor."
FAQs
Do I own the Nuraphone after 24 months?
No, NuraNow is not currently a rent-to-own program.

If you cancel your NuraNow subscription, any devices you've received will be remotely deactivated and you will have 30 days to send them back to us.

Can I buy the Nuraphone outright?
Yes, you can purchase the Nuraphone from our online store, or via one of our SoundStudio stores or retail partners.

Please note: If you're already a NuraNow subscriber and want to purchase the Nuraphone outright, please get in touch. We'll help you cancel your NuraNow subscription and purchase your very own Nuraphones outright.
Can I cancel my subscription?
Yes, simply use the contact form on our website and select NuraNow Orders > End Membership.

Please ensure to contact us using the same email address used to create your order.
Do I have to pay the up-front fee every month?
No, the up-front fee is a one-off payment only.
How do I change my credit card details?
Contact us and we'll send you a secure link to change your credit card details.

Note: please never send through your credit card details via email; we'll instruct you on how to do this securely.
Can I change my NuraNow plan?
After 24 months you will be eligible to change NuraNow plans. If you change plans you will receive any Nura device associated with that plan as well as get to keep using every device you’ve received from NuraNow up until that point, for as long as your subscription stays active. If you choose to change plans, there may be an up-front fee associated with your new plan.
How do I get a new device every 24 months?
After 24 months you will be eligible to change NuraNow plans. If you change plans you will receive any Nura device associated with that plan as well as get to keep using every device you’ve received from NuraNow up until that point, for as long as your subscription stays active. If you choose to change plans, there may be an up-front fee associated with your new plan.

You will also have the option to stay on your current plan and choose a new device of equal or lesser value than the device associated with your current plan. You get to keep using every device you’ve received from NuraNow up until that point, for as long as your subscription stays active.
How do I add another email to access the Nuraphone?
Contact support and we'll help you add an additional email address.

Note: please contact us using the email address you used when signing up to NuraNow so we can easily identify you.
Can I make use of the 30-day satisfaction guarantee as a NuraNow subscriber?
No, the 30-day satisfaction guarantee applies to outright Nuraphone purchases only; however, NuraNow subscribers are welcome to cancel their subscription at any time with no cancellation fees. 
Is NuraNow a rent-to-own program?
No, NuraNow is not a rent-to-own program. When you sign-up for NuraNow, we’ll send you a Nuraphone to use. 

If you decide to cancel your subscription, the Nuraphone will be remotely deactivated and you will have 30 days to send it back to us.
How can I get further help?
We're here to help! If you have any further questions, please don't hesitate to get in touch.
Does my NuraNow device come with a warranty?
Yes, your NuraNow device is covered by our worry-free warranty. If the device is damaged, lost or stolen, we'll repair or replace it.

Please note: NuraNow subscribers are entitled to one free repair or replacement per 24 months. Any damaged, lost, or stolen devices will be remotely deactivated and thus will not be able to be used.
Why a NuraNow subscription?
Here at Nura, we want everybody to be able to experience personalised sound for a price that's affordable.

That's why we created NuraNow, a subscription service for the award-winning Nuraphone.

For a low monthly fee, get the Nuraphone + exclusive monthly perks, a new device every 24 months and more.

Choose your plan

Choose a subscription plan that suits you best.

12 MONTHS
$9.99
per month
$139.99 up-front fee

Nuraphone + all exclusive benefits

+ + Cancel anytime
Get months 4, 9 & 15 free
Select plan
Not available in your region
Sold out
MOST POPULAR
$15 per month
$19.99 up-front fee

Nuraphone + all exclusive benefits

+ + Cancel anytime
Get months 4, 9 & 15 free
Select plan
Not available in your region
Sold out
MONTHLY
$19.99
per month
$18 per month
No up-front fee

Nuraphone + all exclusive benefits

+ + Cancel anytime
Get months 4, 9 & 15 free
Select plan
Not available in your region
Sold out
12 MONTHS
$9.99
per month
$139.99 up-front fee

Nuraphone + all exclusive benefits

+ + Cancel anytime
Get months 4, 9 & 15 free
Select plan
Not available in your region
Sold out

Terms + Conditions

The below summary of the Terms and Conditions are provided for your convenience, but the full NuraNow Terms + Conditions govern the NuraNow program. Click here for the full NuraNow Terms + Conditions.

The Nuraphone

NuraNow is not a rent-to-own program. The device remains the property of Nura and only stays active for the duration of the subscription.

Any sale of a NuraNow device by a customer to a third party is prohibited. A breach of this term will result in legal action. The NuraNow Terms + Conditions constitute a binding agreement between you and Nura Operations Pty Ltd., and Nura Operations Pty Ltd. reserves all rights to enforce this agreement. A breach of these terms may result in, for example, (1) legal action towards the customer, (2) formal collections processes, (3) deactivation of the NuraNow device, and/or (4) customer receiving an invoice billing for the full retail price of the device plus administration fees (to be paid within thirty calendar days of notice).

If the customer ends their subscription for NuraNow by formally cancelling the subscription service by contacting Nura Operations Pty Ltd’s Customer Support Staff via this link, or if there is a failure of payment authorization to Nura Operations Pty Ltd for the subscription amount, then consumer must immediately return the NuraNow device and has up to thirty calendar days to provide acceptable evidence that the device has been returned, or monthly billing will resume. Acceptable evidence for the return of the equipment will be in the form of a valid parcel tracking number displaying that the device has been returned to Nura Operations Pty Ltd’s warehouse, and which must be validated by Nura’s receipt of the device. Cancellation will only be effective upon Nura Operations Pty Ltd.’s receipt of the NuraNow device.

Nura Operations Pty Ltd. reserves all rights if a NuraNow customer's subscription ceases but fails to provide evidence of return as set forth above. For example, failure to provide such evidence may result in (1) legal action towards the customer, (2) formal collection processes, (3) customer receiving an invoice billing for the full retail price of the device plus administration fees (to be paid within thirty calendar days of notice).

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New Devices

1 A subscriber is eligible to update their NuraNow device after their subscription has been active for 24 months. Please note: all devices a customer has received as a NuraNow subscriber will remain active and available to use as long as they maintain an active subscription.

There are two options for a subscriber to update their NuraNow device after 24 months: 
1. Device Refresh. The subscriber may remain on their current plan and receive a new Nura device of equal or lesser value as their current device.
 
2. Plan Refresh. The subscriber may choose a new plan from one of the available plans at that time. The subscriber will receive the device associated with their chosen new plan (regardless of device RRP) and will be required to pay any up-front fees associated with that plan.
 
These options are available once every 24 months of continuous active subscription. A new 24 month period begins at the point that a customer activates one of the options above.

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3-for-1 tickets with GiggedIn

Monthly Offers

2 GiggedIn's Terms + Conditions apply. Please note: GiggedIn offers tickets to live music and events in Sydney and Melbourne only.

2 Nura will contact all NuraNow members via email monthly with offers from selected partners. Please note: You will only be able to receive these emails when allowing Nura to contact you directly by selecting the box marked "I want to receive exclusive NuraNow offers".

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Worry-free Warranty

3 “Worry-free Warranty” is solely valid for the most recent delivered device obtained under the subscriber’s existing NuraNow subscription, and will only apply while the subscription is active and payments are up to date. The subscriber is entitled to one (1) discounted repair or replacement every twenty-four (24) months. The decision to either repair or replace a malfunctioning unit is made at Nura Operations Pty Ltd’s sole discretion. Any device that is (1) damaged, (2) lost, and or (3) stolen will be remotely deactivated and will be inoperable for future usage. The subscriber is required to present a police report to validate a stolen hardware claim.

4 To replace a lost or damaged unit under accidental loss or damage coverage, the subscriber is required to pay $70$50£40 to receive a replacement NuraNow device (this fee is in addition to any subscription fees under the original NuraNow subscription agreement). Accidental damage or loss of replacement units may be refurbished units. Accidental damage or lost replacement devices are shipped at cost to the subscriber. In the event a subscriber opts to not continue their subscription and no longer has possession of a NuraNow device, the worry free warranty fee will be owed and payable before the subscription can be formally closed​. If a customer has already utilised their worry-free warranty, the full retail value of the unit will be owed and payable before the subscription can be formally closed.

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Chance to Win Music Prizes + Free Track Downloads

Periodically NuraNow subscribers will receive via email the chance to win (1) music downloads, (2) records, and or (3) other giveaways. Giveaways operate on an opt-in basis only and your original NuraNow order must be provided. Giveaway winners will be randomly selected from entrants.

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Free Analog Cable — RRP $29.95

All additional cables must be purchased separately.

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No lock-in contracts

5 You are free to cancel your NuraNow subscription at any time. To cancel your NuraNow subscription, please contact our Customer Experience Experts via https://nura.link/contact.  Cancellation will only be effective upon our receipt of the NuraNow device. If you choose to cancel your subscription, you are required to return all devices obtained under NuraNow back to us as set forth above.

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Choose your subscription

All prices listed are in Australian dollars (AUD).

NuraNow subscription plans cannot be redeemed in conjunction with any other offer or Nura discount code.

6 The initial NuraNow payment occurs upon checkout, with the second payment occurring 30 days after subscribing. Subsequent payments will occur monthly on the date of the initial subscription. If any issues arise with the subsequent payments, you are responsible for any fees and collections. A grace period can be allowed solely upon Nura Operations Pty Ltd’s discretion. Nura may contact customers regards changes in Terms and Conditions regarding the NuraNow Subscription n via the Nura App, SMS, email, phone call, physical mail.

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$10subscription terms

If a $10NuraNow subscription is cancelled within 30 days of sign up, the subscriber is eligible for a refund of $100 from the up-front fee. All other fees are non-refundable.

If a $10NuraNow subscription is cancelled within 30 days of sign up, the subscriber is eligible for a refund of £50 from the up-front fee. All other fees are non-refundable.

If a $10NuraNow subscription is cancelled within 30 days of sign up, the subscriber is eligible for a refund of $70 from the up-front fee. All other fees are non-refundable.

If a $10NuraNow subscription is cancelled within 30 days of sign up, the subscriber is eligible for a refund of $100 from the up-front fee. All other fees are non-refundable.

Monthly NuraNow subscribers are liable for any shipping fees associated with returning the device.

If a monthly subscription is cancelled, up-front fees are non-refundable.

$10per-month NuraNow subscribers are liable for any shipping fees associated with returning the device.

$10per-month NuraNow subscribers are liable for any shipping fees associated with returning the device to our dispatch centre in the Netherlands.

Monthly NuraNow subscribers are liable for any shipping fees associated with returning the device.

If a monthly subscription is cancelled, up-front fees are non-refundable. For the 3 months free deal, free months will be applied at the 4th, 9th and 15th billing periods.

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$15subscription terms

If a $15NuraNow subscription is cancelled, up-front fees are non-refundable.

$15per-month NuraNow subscribers are liable for any shipping fees associated with returning the device.

$15per-month NuraNow subscribers are liable for any shipping fees associated with returning the device to our dispatch centre in the Netherlands.

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$1subscription terms

If a $15NuraNow subscription is cancelled, up-front fees are non-refundable.

If a 12-month subscriber cancels their subscription within 30 days, they are eligible for a refund of their NuraNow fee (less a $30 administration fee).
  
12-month subscribers are liable for any shipping fees associated with returning the device.

If a $18NuraNow subscription is cancelled, up-front fees are non-refundable.

$1per-month NuraNow subscribers are liable for any shipping fees associated with returning the device.

$1per-month NuraNow subscribers are liable for any shipping fees associated with returning the device to our dispatch centre in the Netherlands.

If a 12-month subscriber cancels their subscription within 30 days, they are eligible for a refund of their NuraNow fee (less a $30 administration fee).

12-month subscribers are liable for any shipping fees associated with returning the device. For the 3 months free deal, free months will be applied at the 13th, 14th and 15th billing periods.

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