nuraphone

— order before Dec 12th to receive in time for Christmas

nuranow

The official headphone of the All Blacks, available for $15$12£12 per month + a one-off payment of $99$69£49.

nuranow

The official headphone of the All Blacks, available for $15$12£12 per month + a one-off payment of $99$69£49.

Revolutionary sound starts at $7$5 £5 per month.

End of year offer

nuranow

3 months free

$19.99
per month

No up-front fee

Select plan
$9.99
per month

$139.99 up-front fee

Select plan

Months 4, 9 and 15 of subscription free across all plans.

Why nuranow?

Premium devices
Your choice of any revolutionary Nura device.
Pay monthly

Plans starting at $7$5£5 a month + a one-time setup fee.

Exclusive perks
Enjoy offers, discounts and monthly giveaways.
No long-term contracts
Cancel anytime, but why would you?
New devices
Get an additional device every 24 months.

Freedom of choice

nurabuds

Get unbeatable in-house sound plus the option to import your Nura hearing profile for the ultimate personalized sound experience. Exclusively on nuranow.

$7/month + $25 one-time fee
$5/month + $19 one-time fee
£5/month + £19 one-time fee

nuraphone

The original personalized sound. Extra speakers create the ultimate listening experience.

$14.99/month + $69 one-time fee
$9.99/month + $49 one-time fee
£11.99/month + £39 one-time fee

nuraloop

Wireless, sweat-resistant personalized sound. Enjoy up to 16 hours of continuous music.

$9.99/month + $49 one-time fee
$7.99/month + $29 one-time fee
£8.99/month + £29 one-time fee
Perfect sound, for you.

The Nuraphone is the world's first headphone to learn and adapt to how you hear, delivering depth and detail like never before.

We call it Nura Personalised Sound.

The world's smartest features.

Masterfully engineered, Nura headphones are designed to deilver a revolutionary listening experience.

Active Noise Cancellation
ANC
Block out everything but your music.
In and Over-Ear
Immersion
Two speakers each side. Hear every note, feel every beat.
Tune in or tune out
Social Mode
Hear your surroundings with a touch.
Intuitive control
Touch Buttons
Skip tracks, change volume and more.

The world's smartest headphones.

With the Nuraphone, experience a complete reinvention of the headphone from the ground up —

Active Noise Cancellation
ANC
Block out everything but your music.
In and Over-Ear
Immersion
Two speakers each side. Hear every note, feel every beat.
Tune in or tune out
Social Mode
Hear your surroundings with a touch.
Intuitive control
Touch Buttons
Skip tracks, change volume and more.

Personalised sound  = perfect sound for you.

Put on your Nura device for the first time and it automatically learns how you hear. Then press play and it adapts the sound to match your hearing, bringing you closer to the music you love.

We don't just hear
music, we feel it.

The Nuraphone uses over-ear drivers to create the feeling of a live performance.

Adjust your level of immersion to stand at the back of the room, or in the front row.

Exclusive perks

With your nuranow subscription, you’ll receive three months of Endel, free—plus discounts, offers and monthly giveaways.

Free Music

At Nura, we love showcasing artists and every month we send our members free music to enjoy. Previous artists have included Sasha, Emmavie and Kia.

Playlist Retreat

We were recently invited along to Playlist Retreat, a four-day, invite-only experience hosted by DJ Jazzy Jeff. Take a look at our exclusive recap, with artists like De La Soul, Redman, and Robert Glasper listening to the Nuraphone for the first time.

What’s included

The Nuraphone

1x the Nuraphone — the world’s only headphones to learn and adapt to your hearing. As long as your subscription stays active, you get to keep using the Nuraphone. Simple as that.

Terms

New Devices

Get a new Nura device every 24 months.1 What's more — you get to keep using every device you’ve received from NuraNow for as long as your subscription stays active.

Terms

Win Exclusive Music Prizes

As a NuraNow subscriber you get the chance to win exclusive monthly perks. From music gear, to exclusive event tickets and more.

Terms

Worry-free Warranty

If the Nuraphone breaks, we’ll fix it!3 Your warranty stays active for as long as your subscription does.4

Terms

Free Analog Cable RRP $29.95

Listen wirelessly with aptX HD Bluetooth, or plug in with 1x free analog cable. Get the highest fidelity sound, no matter how you listen.

Terms

Exclusive Discounts

At Nura, we love showcasing other brands, especially in music and tech. Receive exclusive discounts on selected brands direct to your inbox. Previous discounts have included Woojer and Tidal.

Terms

for

$10

.00

per month

No lock-in contracts

We’d hate to see you go… but you’re welcome to cancel your subscription anytime with no additional fees.5 The Nuraphone will be remotely deactivated and you will have 30 days to send it back to us.

"I'm reborn... it's the audio CPR."
Jordan.M
"On subscription, it's the greatest deal in the history of headphones"
Jordan.B
"Big dirty stinking bass."
Toby.H
"I woke up in my neighbours Fiat."
Tom.B
"Wow, what sorcery is this?"
Isla.P
"My face just fell off."
Jasmin.D
"I'm grinning like a maniac."
Zhang.W
"I have goosebumps all up my arms"
Brad.B
Features
Nura Personalised Sound
In and Over-Ear Immersion
Active Noise Cancellation
Social Mode
Wireless and wired
aptX™ HD Bluetooth®
20+ hours wireless battery
Voice calls
Automatic on/off
In the box
1x Nuraphone
1x Analog cable
1x USB-A charging cable
1x Soft travel case
Multi-sized ear tips

Want to find out more?

Already a Nuraphone owner or want to learn more about NuraNow?
Don’t worry, we haven’t forgotten about you! Sign up for updates and exclusive offers.

Thank you! You have been signed up successfully.
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"The audio here is brilliant: loud without losing detail, bassy without being overly oppressive."
"Nuraphones offer incredible personal sound that has to be heard to be believed."
"The audio voodoo really does add a depth and a sense of clarity to music."
"The results are so astounding."
"The Nuraphones are something to be cherished."
"We highly doubt you'll go back to regular headsets after this."
"The Nuraphones must be heard to be believed."
"Nuraphones, the last headphones you could ever buy and die happy."
"The sonic equivalent of transitioning from black and white to technicolor."

Perfect sound, for you.

We all hear differently, and the difference is far greater than you realise.

The Nurahpone measures your hearing in just 60 seconds, delivering personalised sound to you.

FAQs
Do I own the device after 24 months?
No, NuraNow is not currently a rent-to-own program.

If you cancel your NuraNow subscription, any devices you've received will be remotely deactivated and you will have 30 days to send them back to us.
Can I cancel my subscription?
Yes, simply use the contact form on our website and select NuraNow Orders > End Membership.

Please ensure to contact us using the same email address used to create your order and let us know the specific reason why you’re looking to cancel. 
Do I have to pay the up-front fee every month?
No, the up-front fee is a one-off payment only.
How do I change my credit card details?
Contact us and we'll send you a secure link to change your credit card details.

Note: please never send through your credit card details via email; we'll instruct you on how to do this securely.
How do I get a new device every 24 months?
After 24 months of being an active subscriber, which requires 24 months of successful payments, you can continue to stay on your current plan and choose an additional device. The new device can be of equal or lesser value than the device you initially received with your order.

If you have missed any payments and, therefore, not reached the 24 month total, you will need to wait until this prerequisite is completed before the Device Refresh can be chosen.

For the lifetime of your NuraNow subscription, you are eligible to keep both your original device as well as any subsequent devices that are added to your plan. If you decide to cancel your subscription, we require all devices to be returned within a 30-day period.
How do I add another email to access the device?
Contact support and we'll help you add an additional email address.

Note: please contact us using the email address you used when signing up to NuraNow so we can easily identify you.
Can I make use of the 30-day satisfaction guarantee as a NuraNow subscriber?
No, the 30-day satisfaction guarantee applies to outright Nura Device purchases only; however, NuraNow subscribers are welcome to cancel their subscription at any time with no cancellation fees.
Is NuraNow a rent-to-own program?
No, NuraNow is not a rent-to-own program. When you sign-up for NuraNow, we’ll send you a Nura device to use.

If you decide to cancel your subscription, the Nura device will be remotely deactivated and you will have 30 days to send it back to us.
How can I get further help?
We're here to help! If you have any further questions, please don't hesitate to get in touch.
Why a NuraNow subscription?
Here at Nura, we want everybody to be able to experience personalised sound for a price that's affordable.

That's why we created NuraNow, a subscription service for the award-winning Nura device range.

For a low monthly fee, get a Nura device + exclusive monthly perks, a new device every 24 months (of active payments) and more.

Choose your plan

Choose a subscription plan that suits you best.

12 MONTHS
$9.99
per month
$139.99 up-front fee

Nuraphone + all exclusive benefits

+ + Cancel anytime
Get months 4, 9 & 15 free
Select plan
Not available in your region
Sold out
MOST POPULAR
$15 per month
$19.99 up-front fee

Nuraphone + all exclusive benefits

+ + Cancel anytime
Get months 4, 9 & 15 free
Select plan
Not available in your region
Sold out
MONTHLY
$19.99
per month
$18 per month
No up-front fee

Nuraphone + all exclusive benefits

+ + Cancel anytime
Get months 4, 9 & 15 free
Select plan
Not available in your region
Sold out
12 MONTHS
$9.99
per month
$139.99 up-front fee

Nuraphone + all exclusive benefits

+ + Cancel anytime
Get months 4, 9 & 15 free
Select plan
Not available in your region
Sold out

Terms + Conditions

The below summary of the Terms and Conditions are provided for your convenience, but the full NuraNow Terms + Conditions govern the NuraNow program. Click here for the full NuraNow Terms + Conditions.

The Device

NuraNow is not a rent-to-own program. The device remains the property of Nura and only stays active for the duration of the subscription.

Any sale of a NuraNow device by a customer to a third party is prohibited. A breach of this term will result in legal action. The NuraNow Terms + Conditions constitute a binding agreement between you and Nura Operations Pty Ltd., and Nura Operations Pty Ltd. reserves all rights to enforce this agreement. A breach of these terms may result in, for example, (1) legal action towards the customer, (2) formal collections processes, (3) deactivation of the NuraNow device, and/or (4) customer receiving an invoice billing for the full retail price of the device plus administration fees (to be paid within thirty calendar days of notice).

If the customer ends their subscription for NuraNow by formally cancelling the subscription service by contacting Nura Operations Pty Ltd’s Customer Support Staff via this link, or if there is a failure of payment authorization to Nura Operations Pty Ltd for the subscription amount, then consumer must immediately return the NuraNow device and has up to thirty calendar days to provide acceptable evidence that the device has been returned, or monthly billing will resume. Acceptable evidence for the return of the equipment will be in the form of a valid parcel tracking number displaying that the device has been returned to Nura Operations Pty Ltd’s warehouse, and which must be validated by Nura’s receipt of the device. Cancellation will only be effective upon Nura Operations Pty Ltd.’s receipt of the NuraNow device.

Nura Operations Pty Ltd. reserves all rights if a NuraNow customer's subscription ceases but fails to provide evidence of return as set forth above. For example, failure to provide such evidence may result in (1) legal action towards the customer, (2) formal collection processes, (3) customer receiving an invoice billing for the full retail price of the device plus administration fees (to be paid within thirty calendar days of notice).

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New Devices

1 A subscriber is eligible to receive an additional NURANOW Device after their subscription has been active and paid for 24 months. After the 24th month of completed payment, the subscriber becomes eligible for their new Device to be added, which will be included in their account at no charge.

Please note: The subscriber's existing Device, and their new Device on their NURANOW plan will remain active as long as their account is paid and active.

The option for a subscriber to update their NURANOW Device after 24 months is as follows:

Device Refresh. The subscriber may remain on their current plan and receive a new Nura Device of equal or lesser value as their newly added device.

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Continuous Subscriptions

2 When customers register for a NURANOW subscription, the customer expressly acknowledges and agrees that (a) Nura (or our third party payment processor) is authorised to charge the customer at the beginning of every month or other periodic basis (as selected by customer via the NURANOW program order) for the customer’s NURANOW subscription (in addition to any applicable taxes and other charges) for as long as the customer’s NURANOW subscription continues, and (b) the customer’s NURANOW subscription is continuous until customer cancels it by returning the Nura Device to Nura via following a formal RMA process.

NURANOW is a monthly recurring subscription and your nominated subscription fee is due each month.  Should your Nura Device become temporarily suspended due to non-payment, your balance will become overdue and continue to accrue for every billing date that occurs thereafter. This balance will be required to be paid in full in order to reactivate your subscription and will remain due in the event of formal cancellation.

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Continuous Subscriptions

2 When customer registers for a NuraNow subscription, Customer expressly acknowledges and agrees that (a) Nura (or our third party payment processor) is authorised to charge customer at the beginning of every month or other periodic basis (as selected by customer via the NuraNow program order) for customer’s NuraNow subscription (in addition to any applicable taxes and other charges) for as long as customer’s NuraNow subscription continues, and (b) customers’s NuraNow subscription is continuous until customer cancels it by returning the Nuraphone to Nura via following formal RMA process.

NuraNow is a monthly recurring subscription and your nominated subscription fee is due each month for as long as you have possession of the Nuraphone. Should your Nuraphone become temporarily suspended due to non-payment, your balance will become overdue and continue to accrue for every billing date that occurs thereafter. This balance will be required to be paid in full in order to reactivate your subscription and will remain due in the event of formal cancellation.

Monthly Offers

3 Nura will contact all NuraNow members via email monthly with offers from selected partners. Please note: You will only be able to receive these emails when allowing Nura to contact you directly by selecting the box marked "I want to receive exclusive NuraNow offers".

Monthly Offers

3 Nura will contact all NURANOW members via email monthly with offers from selected partners. Please note: You will only be able to receive these emails when allowing Nura to contact you directly by selecting the box marked "I want to receive exclusive NURANOW offers".

Worry-free Warranty

4 “Worry-free Warranty” is solely valid for the most recent delivered device obtained under the subscriber’s existing NURANOW subscription, and will only apply while the subscription is active and payments are up to date. The subscriber is entitled to one (1) discounted repair or replacement every twenty-four (24) months. The decision to either repair or replace a malfunctioning unit is made at Nura Operations Pty Ltd’s sole discretion. Any device that is (1) damaged, (2) lost, and or (3) stolen will be remotely deactivated and will be inoperable for future usage. The subscriber is required to present a police report to validate a stolen hardware claim.

5 To replace a lost or damaged unit under accidental loss or damage coverage, the subscriber is required to pay the following fee to receive a replacement NURANOW device (this fee is in addition to any subscription fees under the original NURANOW subscription agreement):

NURAPHONE - $70AUD (tax inclusive)£40GBP  (tax inclusive) $50USD (tax exclusive)
NURALOOP - $30AUD (tax inclusive)£20GBP (tax inclusive)$20USD (tax exclusive)
NURABUDS - $25AUD (tax inclusive)£15GBP (tax inclusive)$15USD (tax exclusive)

Accidental damage or loss of replacement units may be refurbished units. Accidental damage or lost replacement devices are shipped at cost to the subscriber. In the event a subscriber opts to not continue their subscription and no longer has possession of a NURANOW device, the worry free warranty fee will be owed and payable before the subscription can be formally closed​. If a customer has already utilised their worry-free warranty, the full retail value of the unit will be owed and payable before the subscription can be formally closed.

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Chance to Win Prizes

Periodically NURANOW subscribers will receive via email the chance to win prize giveaways. Giveaways operate on an opt-in basis only and your original NURANOW order must be provided. Giveaway winners will be randomly selected from entrants.

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No lock-in contracts

6 You are free to cancel your NURANOW subscription at any time. To cancel your NURANOW subscription, please contact our Customer Experience Experts via https://nura.link/contact.  Cancellation will only be effective upon our receipt of the NURANOW device. If you choose to cancel your subscription, you are required to return all devices obtained under NURANOW back to us as set forth above.

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Choose your subscription

All prices listed are in Australian dollars (AUD).

NURANOW subscription plans cannot be redeemed in conjunction with any other offer or Nura discount code.

6 The initial NuraNow payment occurs upon checkout, with the second payment occurring 30 days after subscribing. Subsequent payments will occur monthly on the date of the initial subscription. If any issues arise with the subsequent payments, you are responsible for any fees and collections. A grace period can be allowed solely upon Nura Operations Pty Ltd’s discretion. Nura may contact customers regards changes in Terms and Conditions regarding the NuraNow Subscription n via the Nura App, SMS, email, phone call, physical mail.

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Returns

NURANOW subscribers are liable for any shipping fees associated with returning the device. stralian dollars (AUD).

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$10subscription terms

If a $10NuraNow subscription is cancelled within 30 days of sign up, the subscriber is eligible for a refund of $100 from the up-front fee. All other fees are non-refundable.

If a $10NuraNow subscription is cancelled within 30 days of sign up, the subscriber is eligible for a refund of £50 from the up-front fee. All other fees are non-refundable.

If a $10NuraNow subscription is cancelled within 30 days of sign up, the subscriber is eligible for a refund of $70 from the up-front fee. All other fees are non-refundable.

If a $10NuraNow subscription is cancelled within 30 days of sign up, the subscriber is eligible for a refund of $100 from the up-front fee. All other fees are non-refundable.

Monthly NuraNow subscribers are liable for any shipping fees associated with returning the device.

If a monthly subscription is cancelled, up-front fees are non-refundable.

$10per-month NuraNow subscribers are liable for any shipping fees associated with returning the device.

$10per-month NuraNow subscribers are liable for any shipping fees associated with returning the device to our dispatch centre in the Netherlands.

Monthly NuraNow subscribers are liable for any shipping fees associated with returning the device.

If a monthly subscription is cancelled, up-front fees are non-refundable. For the 3 months free deal, free months will be applied at the 4th, 9th and 15th billing periods.

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$15subscription terms

If a $15NuraNow subscription is cancelled, up-front fees are non-refundable.

$15per-month NuraNow subscribers are liable for any shipping fees associated with returning the device.

$15per-month NuraNow subscribers are liable for any shipping fees associated with returning the device to our dispatch centre in the Netherlands.

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$1subscription terms

If a $15NuraNow subscription is cancelled, up-front fees are non-refundable.

If a 12-month subscriber cancels their subscription within 30 days, they are eligible for a refund of their NuraNow fee (less a $30 administration fee).
  
12-month subscribers are liable for any shipping fees associated with returning the device.

If a $18NuraNow subscription is cancelled, up-front fees are non-refundable.

$1per-month NuraNow subscribers are liable for any shipping fees associated with returning the device.

$1per-month NuraNow subscribers are liable for any shipping fees associated with returning the device to our dispatch centre in the Netherlands.

If a 12-month subscriber cancels their subscription within 30 days, they are eligible for a refund of their NuraNow fee (less a $30 administration fee).

12-month subscribers are liable for any shipping fees associated with returning the device. For the 3 months free deal, free months will be applied at the 13th, 14th and 15th billing periods.

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